At Universal Refinish of Cincinnati, customer satisfaction is our number one goal. We guarantee that our clients will always receive superior customer service. Our team of experts take pride in what we do. Our superior refinishing and installation experience allows us to provide you with a professional, fully prepared staff that is ready to give you top quality service at a competitive price.
With 30 year experience and a leader in the refinishing industry. We manufacturer our own refinishing coatings. With our experience in the industry. We know what the customers are looking for and what kind of durability our clients need. Universal Refinish will use the same product for a “Class A” hotel on a residential home. Our belief is that we all would want to have a commercial grade product. We believe in our superior products that are manufacture here in the US. There are two different types of coating we offer. Commercial grade coating that will give you a life experience of durability and looks. Our contractor grade coating is made for simple repairs and fixer uppers. We are happy to assist you in the coating that will best fit your needs.
Universal Refinish understands that remodeling involves a team effort to ensure that the project is efficient and cost effective. Either if it is for Residential or Commercial. Prior to each project, we meet or schedule with our home owners, management, managers, maintenance personnel, or maids to coordinate an efficient project flow from start to finish.
Our work is superior to others in the industry because we only use the highest quality materials available. Furthermore, refinishing surfaces involve skills and craftsmanship; therefore, our technicians are carefully selected and trained so that every surface we refinish leaves a lasting impression.
- Bathtub Refinishing
- Kitchen Countertop Refinishing
- Ceramic Tile Refinishing
- Cultured Marble Refinishing
The Initial Call
When you contact Universal Refinish, we will inquire about the goals you have in mind for your project and discuss the feasibility of those goals in conjunction with your budget and your short and long term plans. We want to make sure we provide you with the best service and advice for your circumstances. Our objective will be to turn your thoughts and dreams into reality.
On-Site Complimentary Consultation
The initial phone call is followed by an on-site consultation if needed. We come out to meet and you in person and take a closer look at your existing conditions. At this point, we will discuss, in more detail the end result that you are looking for. We will also make sure you fully understand the refinish process.
With the last details finished, we will sign an agreement. At this meeting, we will review the project scope, designs and finish selections and answer any questions you may have. We will establish a payment schedule and describe the anticipated project lifecycle so that you’ll know up front what to expect of us. We will advise you as to how and when you may be impacted during the refinishing process. Our goal will be to minimize any imposition on you.
The project begins with a review of the contract documentation. We will present you with a copy of your agreement along with any additional project information. Upon completion, we will have a final walk-through with you to identify any areas that may need “fine tuning” and leave you to enjoy your home.
If our firm can be of service to you, feel free to contact us at 855-454-3366